I’m not responsible for Glenn Canady’s Gorilla Website Marketing Course - (Says Glenn Canady ! )
Yesterday I published the email that I had sent to Glenn Canady to formally request a refund on his Gorilla Website Marketing Course.
I’d spotted the following claim made by Glenn Canady and was about to put it to the test :
Canady is so confident in his methods, he offers a money back guarantee to all of his customers. “No one has taken me up on it yet though,” Canady says.
Was Glenn going to do the decent thing ? Was he going to live to up to his word ? Like hell he was !
Here is the latest exchange of email that I have had between myself and Glenn Canady’s people at Gorilla Website Marketing. BTW - I have NEVER spoken to Glenn Canady or had a reply from him personally. I’m too insignificant for him to bother with. He’s happy for me to pay $8000 to do his Glenn Canady’s Gorilla Website Marketing Course, but not significant enough to bother communicating with me personally. So, all the emails you will see from Gorilla Website Marketing are sent to me by someone called Traci.
Here is her reply to yesterdays request for a refund :
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Chris,
We have already contacted you several times regarding this matter. Simply
put, you paid ABDevelopment for a job. If you do not feel that they
performed their end of the work or you were unsatisfied with their program,
you will have to take it up with them. We CANNOT issue a refund on money we
did not collect. They collected the funds for their program - we did not
collect the funds from you. We have tried to assist you with this matter
by contacting them for you. Doni emailed back with responses that she had
sent to you. We forwarded those to you to ensure that each of you were
receiving the detailed emails from each party. You need to contact Doni at
ABDevelopment to get this resolved, as we cannot issue you a refund since we
did not collect the money you are referring to from you.
Thank you,
Traci Roberts
Gorilla Website Marketing
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Let me make this clear. Doni Roebuck at ABDevelopment must be the ONLY person on this planet whose email fails to get to me. Every spammer, friend, business contact etc. manages to get to me. So how come Doni Roebuck’s emails never get to me ? Could it be because they were never sent ? (hint - I suspect the answer to that is a definite YES). I’ve mailed this woman a number of times and simply DO NOT get a reply from her. I have made Traci at Gorilla Website Marketing aware of this. She has clearly decided not to believe me. Thats up to her. And the ‘emails’ that she forwarded to me. It was ONE email claiming that other emails had been sent. What a joke !
Here is my reply to the above email :
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Traci,
Sorry if you feel that I am being a bit dense about this, but could you explain
to me, how it was that I was doing Glenn Canady’s Gorilla Website
Marketing Course ?
That is what I was contacted about, that is what I signed up for, and
that is what I did. Glenn Canady may have subcontracted the work to
ABDevelopment, but that does not mean that absolve him from his
responsibilities.
–
Chris O’Connor
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I hope you see my point here. I was rung up as a result of buying Glenn Canady’s Gorilla Website Marketing ebook. Who had access to my telephone number which I supplied when I made the purchase ? Glenn Canady. When contacted I was told (on EVERY call) that they had been asked to call by Glenn Canady / were ringing on behalf of Glenn Canady / were working with Glenn Canady / etc. No other company name was ever mentioned to me and this whole thing was sold to me as initiated by Glenn Canady, driven by Glenn Canady, and for Glenn Canady’s benefit (he needed more testimonials for his web site).
Here was Traci’s reply :
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Chris,
ABDevelopment did perform mentoring services regarding Glenn’s course, but
they are an entire separate company, performing separate services. That is
what I was trying to explain in the other email. We cannot give you a
refund on services you paid them to complete - mentoring services.
Thank you,
Traci
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So, Traci admits they did ‘mentoring services regarding Glenn’s course’. My next email to Traci was simple :
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Traci,
So, am I correct in saying that the task of mentoring was sub-contracted
by Glenn Canady to ABDevelopment ?
Chris O’Connor
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A simple question that I figured required a one word answer, ‘yes’ or ‘no’. A ‘yes’ would have been good enough for me.
But that would have been too easy, wouldn’t it ?
Here’s Traci’s reply :
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Chris,
Glenn trained ABDevelopment on his methods/techniques so that they could
mentor our customers that were interested in paying for their services.
Again, you paid ABDevelopment to do a job for you. If you are unhappy with
the work they performed, you will have to contact them regarding obtaining a
refund since you paid them to perform the mentoring services for you.
Thank you,
Traci Roberts
Gorilla Website Marketing
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One very interesting point here, plus I don’t think Traci is paying attention to what I’m saying to her about ABDevelopment, as I pointed out :
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Traci,
I think the key phrase you used was :
traci> so that they could mentor OUR customers
I never even heard the name ABDevelopment until after sign up.
Everything was done in Glenn Canady’s name. All work was being done ‘on
Glenns behalf’.
I was sold a course in Glenn Canady’s name, to be working with ‘Glenn’s
people’. I was told they were people who had been ‘appointed by Glenn’
and that at the end of it all I would be asked to be produce a
testimonial for Glenn Canady’s Gorilla Website Marketing site.
What I’ll do at this point is to pass it on to the relevant consumer and law
authorities in the US to let them come to a decision, based on the
weight of evidence that I already have, as to whether or not Glenn
Canady is responsible for Glenn Canady’s Gorilla Website Marketing
Course.
I’ve also been compiling a report for my credit card company in the UK
and this will be getting passed on to them on Monday.
Don’t bother asking me to contact ABDevelopment as I have already
pointed out to you that Doni Roebuck DOES NOT reply to my emails, whatever
she may claim. Besides, any issues with your subcontractors are your
responsibility, not mine.
Chris O’Connor
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So, by Monday all the necessary people will have been contacted. I’ll let them decide if Glenn Canady’s Gorilla Website Marketing course is Glenn Canady’s or not (how the hell could it NOT be !).
Hopefully, by tomorrow, I’ll be back on track with documenting the rest of the disaster that was my experience of Glenn Canady’s Gorilla Website Marketing Course. Believe me, it gets a lot worse !
